Webinar recording: Sustainable Operating Models in Outsourcing with the Customer Contact Panel
In today's outsourcing landscape, success depends on much more than cost savings and process efficiency. Learning and Development must be embedded into the core of every outsourcing strategy as without continuous learning, sustainability simply isn't possible. Watch the on demand webinar below.
Watch our webinar recording held in February 2025: Sustainable Operating Models in Outsourcing with the Customer Contact Panel.
In our latest webinar, industry experts explored how L&D plays a pivotal role in creating sustainable, high-performing outsourcing partnerships. From ensuring consistency across global teams to fostering continuous skill development, a strong learning framework is the key to long-term success.
Watch the webinar to recap the discussion on:
- Why Learning and Development is essential for sustainable outsourcing success
- How to embed learning into daily operations for outsourced teams
- Best practices for leveraging technology to scale learning
- How to measure and prove the impact on performance and retention
Many organisations struggle with high attrition, inconsistent quality, and slow adaptation to change in their outsourced teams. A well-structured L&D strategy will help accelerate time-to-activation and -productivity, ensuring operational consistency and a unified learning culture.
Interested in how Learn Amp can help to operationalise your learning culture? Request your Employee Development Platform demo now.
